We stand behind our craftsmanship with a comprehensive lifetime warranty on all our furniture.
Every piece of Rustic Roots furniture comes with our lifetime warranty, reflecting our confidence in our craftsmanship and commitment to your satisfaction.
Lifetime protection against structural defects and joint failures
Coverage for any manufacturing defects or workmanship issues
Transferable warranty that protects your investment for life
Joint failures, frame damage, or structural weakening
Poor workmanship, faulty materials, or assembly errors
Hinges, drawer slides, and other mechanical components
Premature finish failure due to manufacturing issues
Splits or cracks not caused by environmental factors
Expected aging, patina development, or daily use marks
Scratches, dents, burns, or stains from accidents
Water damage, sun fading, or extreme temperature effects
Damage from improper use or excessive weight
Seasonal expansion, contraction, or minor warping
Take clear photos showing the defect or problem area
Submit your claim with photos and order information
Our team reviews your claim and determines coverage
We repair, replace, or refund based on the situation
We'll provide repair instructions, replacement parts, or arrange professional repair service.
For significant defects, we'll create a replacement piece to match your original specifications.
In cases where repair or replacement isn't feasible, we'll provide a full refund of your purchase price.
Transferable: Our warranty transfers to new owners with proof of original purchase.
Registration: While not required, registering your purchase helps expedite warranty claims.
Response Time: We respond to warranty claims within 2-3 business days.
No Time Limit: Our lifetime warranty has no expiration date for covered defects.
Ready to file a warranty claim? Contact our customer service team and we'll take care of you.