Shipping Information

Learn about our shipping policies, delivery times, and what to expect when your furniture arrives.

Free Shipping on All Orders!

We provide complimentary shipping within the continental United States for all furniture orders.

Standard Items

2-3 weeks delivery for in-stock furniture

Custom Orders

6-12 weeks for made-to-order pieces

Professional Delivery

White glove service with setup included

Shipping Zones & Costs

Continental United States

Cost: FREE shipping on all orders

Delivery: Standard 2-3 weeks, Custom 6-12 weeks

Alaska & Hawaii

Cost: Calculated based on size and weight

Delivery: Additional 1-2 weeks

International

Cost: Quote provided upon request

Delivery: 4-8 weeks depending on destination

What to Expect

1

Order Confirmation

Receive detailed timeline and tracking information

2

Production Updates

Regular updates on your order's progress

3

Delivery Scheduling

We'll contact you to schedule a convenient delivery time

4

White Glove Delivery

Professional setup and packaging removal

White Glove Delivery Service

What's Included:

  • Scheduled delivery appointment
  • Careful transport by professionals
  • Placement in desired room
  • Assembly if required
  • Packaging removal and disposal
  • Basic setup and positioning

Delivery Preparation:

  • Clear pathway to delivery room
  • Measure doorways and staircases
  • Remove existing furniture if needed
  • Be available during delivery window
  • Protect flooring if desired

Packaging & Protection

How We Protect Your Furniture

  • Corner protection: Foam and cardboard guards on all edges
  • Surface protection: Soft blankets and plastic wrap
  • Cushioning: Bubble wrap and foam for delicate areas
  • Custom crating: Wooden crates for valuable pieces

Inspection Upon Delivery

Important:

Please inspect your furniture immediately upon delivery. Report any damage within 48 hours for fastest resolution.

Special Delivery Circumstances

Apartment/Condo Deliveries

Please ensure building access and elevator availability. Additional fees may apply for stairs above the 2nd floor.

  • • Provide building access codes
  • • Reserve freight elevator if needed
  • • Check weight limits for elevators
  • • Coordinate with building management

Remote/Rural Deliveries

Deliveries to rural areas may require additional time and coordination. We'll contact you to arrange details.

  • • Clear directions to your location
  • • Accessible roads for delivery truck
  • • May require customer pickup at depot
  • • Additional fees may apply

Installation Services

Professional installation available for built-in units and complex assemblies.

  • • Wall mounting and securing
  • • Built-in furniture installation
  • • Custom fitting and adjustments
  • • Quote provided upon request

Questions About Shipping?

Our logistics team is here to help with any shipping questions or special requirements.